Privacy Commitment

At Red Stag Casino, we deeply value the trust placed in us, and this begins with ensuring personal data is handled with the utmost care and respect. Our privacy commitment outlines the measures employed to collect, use, and safeguard user information. We encourage users to review this policy meticulously to make well-informed choices regarding their data with us.

Information We Gather

Red Stag Casino's commitment extends beyond gaming excellence; it encompasses data privacy and transparency. Here’s a clear outline of the information gathered during interactions with our platform, ensuring needs are met while upholding trust.

Personal Data

Your personal data offers insights into your identity, and we’re mindful of its sensitivity.

Account Setup: When setting up an account via our main website or affiliated platforms, specific personal details are requested. These details—provided directly by you—include your full name, contact preferences, and other pertinent information ensuring seamless communication. Note: Financial details like credit card numbers may need to be provided to third-party platforms; Red Stag Casino does not handle direct financial transactions.
Voluntary Contributions: Occasionally, you might provide additional information without any prompt from us. This could be in the form of feedback via our live chat, emails, or when sharing insights on our blog. We value and store such inputs, including suggestions, grievances, or reports forwarded by you.
Device-specific Data: Your device can offer more insights than you think. Data like IP addresses, unique device IDs, and even geolocation might be captured to ensure better-tailored services.

These details help ensure a personalized and secure experience at Red Stag Casino.

Non-personal Data

We also accumulate data that doesn't directly point to your identity:

Usage Patterns: As you navigate our platform, particularly our blog, aggregated data reflecting your usage patterns is gathered. This encompasses details like the kind of device or browser used, preferred language settings, timestamps of visits, and referral sources.
Activity Logs: These highlight interactions on our platform, helping refine our services further. This information is invaluable for continually enhancing user experience and tailoring our offerings to suit preferences.

This data helps us improve our platform and services for all users.

Purpose of Your Information

At Red Stag Casino, every piece of information serves a distinct and valuable role. We utilize your personal data in accordance with the principles laid out in our privacy commitment. The information, which may include some personal data, supports various key functions:

Tailoring and optimizing your account for enhanced gaming experiences
Overseeing and maintaining your account, excluding direct payment management
Delving into user interactions to refine our online services and offerings
Establishing a consistent line of communication, keeping you abreast of fresh updates
Proactively identifying and curbing any suspicious or unauthorized activities that could compromise service security
Diligently probing into any reported anomalies and ensuring alignment with local laws, regional directives, and governmental mandates

This structured use of information helps maintain a secure and personalized environment for all users.

Data Retention Period

Your command over your personal information is paramount to us. If you wish to revise or update your details, simply reach out via email and prompt action will be taken on your request. Likewise, should you want to modify or expunge personal data (excluding transaction records and any other details that third-party casinos are mandated to retain as per prevailing laws), drop us an email at the same address. For real-time assistance, our upcoming live chat feature will soon be accessible directly from our website — just be on the lookout for a distinct chat icon on our pages. Effective data management ensures user control over personal information and compliance with legal requirements.